Our strategy, vision and values
Our strategy is simple: to be at the forefront of meeting the space requirements of our customers and to provide an attractive total return for our shareholders. We focus on the two largest segments of the UK commercial property market – retail and London offices – which gives us a broad range of opportunities and a high-quality tenant base.
In these market segments, we have strong relationships with occupiers and specialist expertise. We allocate capital to exploit our skills and appropriate risk-return opportunities through the cycle.
In property investment, we add value through active management of assets and the timing of acquisitions and disposals. In development, we create value by delivering the right product at the right point in the cycle while keeping a tight focus on cost and timing.
The Group’s Board directs strategy. It also monitors the balance sheet and financial performance to ensure capital is allocated appropriately – both across the two business areas and between investment and development activity. Each business area benefits from the Group’s highly rated debt structure and its access to attractively priced debt finance.
Our vision, ‘Shaping the future of property’, highlights our ambition to set the standards for tomorrow in our industry. It also covers everything we do today, from designing a new building to managing our carbon footprint, from setting the service charge to looking at new business opportunities. Whatever we do, we aim to lead our sector, not follow.
Our values embody the way in which we work together to fulfil our objectives. By transforming our values into action, we strengthen our ability to deliver high levels of customer service and business performance over the long term. Everyone who works for and with us is expected to uphold our values.